In the AI-Powered Stack and AI Code Generation themes, I focused on planning, architecture, and components—essentially how a company of one plus a bench of coding agents can behave like a full delivery team:
- how to run Sprint Zero with agents,
- how to build a component matrix and local-first library,
- how to promote components into XM Cloud.
The AI Workflows theme answers a different question:
“Now that we have content and components, how do we safely use AI in the day-to-day workflows of editors, marketers, and content operations teams?”
Instead of replacing humans, I want human-in-the-loop automations that:
- make it easier to write and adapt content,
- help creatives generate and manage imagery,
- streamline moderation, translation, and refinement.
This theme has three posts:
- AI Workflows — Editorial copilot for XM Cloud pages with “on your data” AI
- AI Workflows — Image generation and editing from Content Hub DAM
- AI Workflows — Content operations pipelines with LangGraph-style agents
Together, they describe a layered approach to AI in content operations:
- start with editorial copilots for copy and microcopy,
- extend to DAM workflows for imagery,
- orchestrate end-to-end pipelines for moderation, translation, and refinement.
What “AI Workflows” means in this context
When we talk about AI workflows, we mean:
- repeatable, auditable sequences of steps that combine:
- content or assets from XM Cloud, Content Hub, or other systems,
- AI models for rewriting, classification, translation, or generation,
- humans who review, approve, and sometimes override results.
Examples:
- an editor selects a page in XM Cloud and asks for tone adjustments with citations,
- a creative marks a DAM asset for variant generation and routes outputs through a review queue,
- a content operations lead pushes new blog posts through a moderation → translation → refinement → publish pipeline, with clear service levels.
The common thread is that AI is embedded in workflows, not bolted on as ad-hoc prompts in someone’s browser.
How this theme fits with the rest of your stack
You will get most value from this theme once:
- you have a working XM Cloud project with Experience Edge and Content SDK,
- you have some Content Hub adoption (especially for DAM),
- and you have at least one AI stack in place (Azure OpenAI “On your data,” NotebookLM, or equivalents).
Roughly:
- AI-Powered Stack → how we work with AI day-to-day.
- AI Code Generation → how we build components and heads with AI.
- AI Workflows → how editors and content teams use AI in production workflows.
- Integrations → how we wire all of this into Salesforce, CI/CD, and enterprise systems.
This theme assumes you already care about:
- data privacy and governance,
- version control for content and configuration,
- and repeatable processes rather than one-off experiments.
Overview of the three AI Workflows posts
Editorial copilot for XM Cloud pages with “on your data” AI
Reference: AI Workflows — Editorial copilot for XM Cloud pages with “on your data” AI
Focus: a sidecar or inline editorial copilot grounded in your own content and guidelines.
This post describes a sidecar editorial copilot that:
- reads content from XM Cloud via Experience Edge or the Content SDK,
- grounds all suggestions in your own content and guidelines via Azure OpenAI “On your data”,
- proposes tone/style adjustments, localization, and microcopy variants,
- and routes everything through approvals with audit trails and rollback.
It covers:
- architecture options (sidecar vs inline integration),
- prompt and UX design for editors,
- handling personal data, compliance, and rate limits.
Image generation and editing from Content Hub DAM
Reference: AI Workflows — Image generation and editing from Content Hub DAM
Focus: DAM-centric workflows for safe, on-brand image variants and edits.
This post moves to the visual side:
- how to connect Content Hub DAM assets to generative image models,
- how to create variants and edits without losing track of rights and renditions,
- and how to keep creatives and brand teams in control.
It covers:
- trigger points (actions, webhooks, or scheduled jobs),
- model selection and guardrails (for example SynthID or similar watermarking),
- writing variants back with correct metadata, renditions, and review queues.
Content operations pipelines with LangGraph-style agents
Reference: AI Workflows — Content operations pipelines with LangGraph-style agents
Focus: end-to-end, human-in-the-loop content pipelines orchestrated with agents.
Finally, this post describes orchestrated pipelines for:
- moderation,
- translation,
- tone and style refinement,
- and publish steps.
It uses LangGraph/LangChain-style agents or similar orchestration to:
- chain steps together,
- route tasks to humans when needed,
- and provide per-item traces, metrics, and logs.
Integrations include:
- XM Cloud and Content Hub as sources and sinks,
- Sitecore Connect for approvals in Slack or Teams,
- and your logging/observability stack.
When to prioritize AI workflows vs traditional processes
AI workflows are especially valuable when:
- you produce a high volume of similar content (for example localized product pages, release notes, long-tail blog posts),
- you want to standardize tone and terminology across teams and agencies,
- or your DAM and content operations have expensive manual bottlenecks (for example image variants, simple translations).
They are less appropriate when:
- content is heavily regulated and every word must be approved manually,
- creative direction is still in flux and you need bespoke copy and imagery for each asset,
- or your content stack is still in early migration and basic processes are not stable yet.
The goal is to augment existing processes, not replace them wholesale.
Governance and guardrails for AI workflows
All three posts share a common set of guardrails:
-
Human approvals at key points.
AI can draft, classify, or propose; humans approve and publish. -
Citations and provenance.
Suggestions should point back to:- source content in XM Cloud or Content Hub,
- your internal guidelines and glossaries.
-
Audit trails.
Every change should be traceable:- who requested it,
- what AI did,
- who approved it,
- when it went live.
-
Clear service levels and escalation paths.
Pipelines should have time-bound expectations and fallbacks when AI or external systems fail. -
Configuration-as-code where possible.
Prompts, pipelines, and policies should live in version control so you can evolve them carefully.
Each of the three posts shows how to apply these guardrails in a specific context.
How to use this theme
You do not have to implement everything at once. A typical sequence looks like:
-
Start with the editorial copilot for XM Cloud pages.
- It is visible, high-impact, and easy to scope to a few fields or sections.
-
Add Content Hub DAM image flows for a subset of campaigns.
- Focus on variant generation and small edits, not full creative concepts.
-
Evolve towards content operations pipelines for specific content types.
- Start with moderation + translation for one language pair, then expand.
Throughout, treat AI workflows like any other production system:
- monitor them,
- test them,
- and review them regularly.
Once you are comfortable with this roadmap, move to the next post:
AI Workflows — Editorial copilot for XM Cloud pages with “on your data” AI.